Introduction

Brilliant Equipment Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact or quote request form
Subscribe to our newsletter
Request information about our services
Conduct business with us

This information may include:

Name and job title
Company name
Email address
Phone number
Mailing address
Information about your equipment or project

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. This information is used to analyze trends, administer the site, and improve user experience.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Process transactions and send related information
Send you marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist in our operations (e.g., CRM systems, email services)
Business partners when necessary to fulfill your requests
Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: selltous@brilliantelec.com
Phone: (336) 895-1371
Address: 2863 Cardinal Ln, Burlington, NC 27215